CLOUD SPECIALIST: 1 800 268 7638 or EMAIL
We created Softchoice Cloud with one goal in mind: to help our clients quickly unlock the true value of cloud technology.
As with any significant change, cloud adoption can be a complex undertaking. Each organization has its own unique needs, challenges and environments to consider. And to ensure success, they need to invest adequate resources towards the research, planning, integration and management of their cloud strategy.
This is where you can count on us. To help organizations focus their resources on growth and innovation, our team of specialists help build and manage your path to the cloud. Our services include:
Softchoice App Portal
Live 24/7 Support
To learn more, click on the appropriate tab or book a call with us.
Confused about the cloud? You aren't alone.
Most businesses know the benefits of cloud technology, but need to understand how it can apply to them. How cloud would work with their existing IT infrastructure and amortization cycles? What workloads can and should they move to the cloud and what stays in house? Concerns around who owns their data and how secure it is?
If these questions sound familiar, we can help.
We're in a unique position because we partner with a large number of software, hardware and services providers, so have the ability to be objective and always work in the customer’s interest. It helps us present the clear unbiased opinion you need to make the right cloud choices, so you don’t have to make decisions based on the prejudiced information supplied by cloud vendors.
How it Works
Our team can guide you through your decision-making process and make your transition as seamless as possible. Our scope of engagements can vary from helping you with the initial discovery and purchasing, or can go deeper if required to help with technical assessments, building a strategy, roadmap or business case. Our team of specialists have the knowledge and the expertise required to help you navigate your move to the cloud.
Here's a quick overview of our Cloud Advisory Services:
Based on your business requirements, growth objectives, and current IT environment, we help you make the right choice of services
Assessment and strategy
We analyze your business processes, conduct technical assessments to assess readiness and maturity
Building your roadmap
Based on application dependencies, support implications and overall user impact, we build a cloud roadmap that is right for your business
Taking into account all factors, including financial impact, potential risks and opportunities, we deliver a comprehensive business case
Talk to Softchoice
If you need an objective consultation on how to make the cloud work for your business, please book a call with us.
Let's be honest, when it comes to cloud technology, the migration phase can seem daunting. How do you carve out the necessary resources? What about all that legacy equipment? How do you make the move without bringing your business to a halt?
These are all valid questions, but the good news is that with the right partner a smooth migration is possible.
At Softchoice Cloud we have expert resources available so that when you decide to make the move to the cloud, we can help you get there without your business missing a beat.
How it works
Whether it's a simple project like setting you up on a new service for better file sharing, to more complex projects like moving your legacy business services like email or CRM to the cloud, Softchoice Cloud can help.
Our approach is grounded in a simple rule: one size does not fit all. This means every migration plan needs to be customized, and that starts by understanding what it is your business is hoping to achieve with cloud technology.
With this in mind we can perform due diligence and create an overall migration plan, which includes:
- Pre-migration planning
- Data migration and conversion
- Setting customizations to enable connectivity with your existing systems
And our service doesn't stop when your implementation is complete, because we've designed our support to be a truly "end-to-end". Once your cloud technology is installed, our managed services are there to support you and help you get the full benefits of the cloud.
Talk to Softchoice
If you want to learn more about how we can make your migration a smooth one, please book a call with us.
Softchoice App Portal
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As cloud computing becomes increasingly mainstream, along with it comes the complexities of usage, management and control.
With multiple cloud subscriptions organizations often get mired in managing separate vendors, their different billing cycles and support protocols. End-users end up struggling with multiple access passwords that are often forgotten, resulting in increased help desk calls. While IT bears the brunt of increased provisioning workloads and compromised security associated with ad-hoc service purchases. All of which can impact the levels of productivity and efficiency within an organization.
As a solution, we offer the Softchoice App Portal. This robust tool helps organizations achieve end-to-end visibility and control over their cloud ecosystem, by consolidating the purchase, access & management of their SaaS applications to one place. Some of the benefits include:
The Softchoice App Portal is your single point-of-access to a catalogue of best-of-breed SaaS applications. Consolidating your cloud purchases on one portal helps improve administrative control over asset purchase, maintains access policies and improves asset management. The portal can also integrate some of your existing cloud applications, and in the near future could support your browser based Windows applications.
To ease administrative complexity and improve visibility on your spend across different vendors, we consolidate all your billing statements into a single invoice. This essentially is your spend and usage dashboard that can help frame your future budgets and provisioning requirements.
Improved User Management
The deep integration with your active directory policies helps manage security and maintain access control within the organization. With centralized management you can now monitor application usage, identify any underutilization and simplify the provisioning and de-commissioning of users, for example when an employee joins or leaves the organization.
Enhanced End User Experience
The Softchoice App Portal improves the end user experience by aggregating their cloud applications into a single portal, accessible with a single password, and available through multiple devices. It help avoid user frustrations of managing multiple passwords for different applications and can reduce IT security concerns around lost or misplaced passwords.
To help you prioritize your resources and focus on issues critical to your business, we take on your support management tasks. We provide your IT team with live, on-shore, 24/7 support and monitoring service. This helps identify any delays, failures or breakages within your cloud environment and simplifies managing your performance thresholds.
The Softchoice App Portal serves to radically simplify and consolidate the procurement, access and management of your cloud applications. To learn more about the Softchoice App Portal, please book a call with us.
The complexities of navigating through cloud warranty and support services can be difficult. Your already stretched IT resources have to identify the right contact for each cloud service, manage escalations and actively monitor service availability, all this while supporting other business functions.
Bottom line - we are the service desk, of service desks. We help IT teams simplify and streamline support for their cloud ecosystem by taking on their problems and incident management, so they can focus on impacting business growth. Here is how we can help:
- Single Point of Contact for SaaS Support
- Real-time monitoring of SaaS application availability
- Live 24/7 x 365 Support Services
Why Softchoice Cloud for Support?
Simple - it comes down to our belief that your people will build a better business using technology as strategic advantage. We do this by providing some of the lowest mean time to respond (MTTR) in the industry and with the benefit of over 20 years of managed services experience. Our cloud support center spends over 2000 hours a month resolving issues and proactively helping customers get the most value out of applications. So, to help you simplify your support tasks and refocus your IT resources on positive business impact, contact us.